Accessibility Statement

Our Commitment

PROFESSIONAL INSTALLERS, INC. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines helps make the web more user-friendly for all people.

Our website has been designed with accessibility in mind, incorporating features such as:

• Semantic HTML structure for proper screen reader navigation
• Appropriate color contrast ratios
• Keyboard navigation support
• Alt text for images
• Clear and consistent navigation
• Form labels and error messages
• Responsive design for various devices and screen sizes

Accessible Features

Keyboard Navigation

Our website can be navigated using a keyboard. You can use the Tab key to move between links, buttons, and form fields. Press Enter to activate links and buttons.

Screen Reader Compatibility

We have structured our website with proper headings, landmarks, and semantic markup to support screen reader users. All images include descriptive alt text, and form fields have associated labels.

Visual Design

We use sufficient color contrast between text and background colors. Text can be resized using browser settings without loss of functionality.

Forms and Interactive Elements

All form fields have proper labels and instructions. Error messages are clearly associated with form fields. Interactive elements have visible focus indicators.

Known Issues

We are actively working to identify and address accessibility issues. If you encounter any barriers on our website, please let us know so we can address them.

Third-Party Content

Our website includes some third-party content and services, such as Google Maps and FormSubmit. While we select services with accessibility in mind, we cannot guarantee the accessibility of third-party content. We work with our vendors to encourage accessible design.

Feedback

We welcome feedback on the accessibility of our website. Please let us know if you encounter any barriers or have suggestions for improvement:

• Email: help@profinstallers.com
• Phone: +1 (918) 901-4032
• Address: 12100 Prichard Farm Rd, Maryland Heights, MO 63043

We try to respond to feedback within 5 business days.

Assistive Technology

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (JAWS, NVDA, VoiceOver)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation

Continuous Improvement

We are committed to ongoing accessibility improvements. We regularly review our website for accessibility issues and implement fixes as they are identified. Our team receives training on accessibility best practices.

Formal Complaints

If you are not satisfied with our response to an accessibility issue, you have the right to file a formal complaint. In the United States, you may contact the Department of Justice or file a complaint with your local disability rights organization.

Additional Resources

For more information about web accessibility, please visit:

• Web Content Accessibility Guidelines (WCAG)
• Americans with Disabilities Act (ADA)
• Section 508 of the Rehabilitation Act

Contact Information

This accessibility statement was last updated in January 2025.